However, just a few days ago, I received a follow-up email from the phishers. This one indicated that I closed my account and that they would like me to take a Survey indicating the reasons for my action. Once again, I checked my PayPal account and found it was still intact. It's not closed.
So, I forwarded this email to email@example.com, and received a very suspicious reply! The phishers have taken over that email address as well!
Since PayPal is an important resource for all of us bloggers, I wanted to alert all of you to the scam that these devious thieves are employing.
If you receive any suspicious PayPal emails, ignore them. DO NOT RESPOND. Instead log into your account, change your password, and then CALL customer service. They will tell you what to do.
So stay safe and don't be fooled!
Initial Fake e-mail #1
|Subject: XXX, your PayPal account will be closed on 08/04/2010 |
Date: 3/9/10 3:21:19 AM
PayPalHello XXX XXXXXX, We noticed you haven't used your PayPal account in over 3 years. Inactive accounts like yours are often targeted by fraudsters, so for your protection, we'll close your account on 08/04/2010 unless you decide to start using it again within 30 days. If you have questions about our account closure policy, you can check out the User Agreementor email us at firstname.lastname@example.org Thanks, PayPal ___________________________________
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log into your PayPal account and click the Help link in the top right corner of any PayPal page.
To receive email notifications in plain text instead of HTML, update your preferences.
PayPal Email ID PP1491
Fake e-mail #2 - the Followup
|Subject: PayPal - Account Closure |
Date: 5/3/10 3:49:08 AM
Dear XXX XXXXXX,
According to our records, you recently closed your PayPal account. Your business is very important to us and we would like to ask you a few questions around the main reasons why you chose to close your account.
The survey should only take 2-3 minutes.
To respond to our survey, please click on the web address above. If
that does not work, please cut and paste the entire web address into the
address field of your browser.
PayPal Customer Support
** An important note from the survey vendor **
PayPal, as the party who controls the data collected in this survey, may
use your responses together with existing data it has about you to
ensure its products and services meet your needs. PayPal will treat data
Remember: NEVER respond to or click on any of the links in suspicious emails.